Wish to return an item?

Returns Policy:

EDIBLE PRODUCTS: Unfortunately it is not possible for Boutique Cake Studio Limited to offer a refund on any of our edible products.

NON EDIBLE PRODUCTS: If for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date of purchase with your till receipt. We will issue a full refund for the price you paid for the item or an exchange. This returns policy does not affect your statutory rights.

 

We have terms and conditions when placing food orders:

Terms and Conditions

A minimum deposit of 50% of the cake cost is due at the time of booking. Deposits are non-refundable should you cancel. If you choose to
cancel the cake verbal AND written notice must be given with a minimum of 1 week notice. 72 hours (3 days) notice must be given to make any changes to cake decoration orders (NB not shape, size or flavour). Any changes must be put in writing/email to confirm requirements.  If you wish to change your collection day and time please note this is subject to availability. Images supplied of other cake maker's work are made to our interpretation. Transferring a cake order must be booked within 3 months of cancelling subject to availability.  

Terms and conditions will be read out over the telephone, shop orders will be signed.